Getting mobility aids in Germany as a Ukrainian refugee requires understanding the eligibility criteria, paperwork, and benefits available. This guide lays out clear steps to get the support you need, from establishing your legal status to accessing financial and integration services.
Eligibility Requirements and Legal Status for Ukrainian Refugees
The primary requirement is holding Ukraine-related temporary protection status under § 24 Aufenthaltsgesetz. This status grants you immediate access to social benefits, including mobility aid programs, similar to those available to German citizens. Registration with local authorities (Anmeldung) and obtaining your refugee registration certificate (Anmeldebescheinigung or Fiktionsbescheinigung) is essential before applying.
Applications for benefits must be filed within specific timeframes following your arrival in Germany. Adults aged 18 and above can apply independently, while minors need a guardian to apply on their behalf. Your authorization to work affects which benefits you qualify for. Families with children and pregnant women benefit from special provisions designed to support their unique needs.

Documents and Preparation for Your First Jobcenter Visit
Before your initial visit to the Jobcenter, prepare the necessary documents to streamline your process. Essential papers include your passport, temporary protection certificate, and registration confirmation (Anmeldebescheinigung). A German bank account with an IBAN is required for benefit payments, though alternative solutions exist if you haven’t opened an account yet.
You’ll also need proof of housing such as a rental agreement or a temporary accommodation confirmation. Medical documents, like pregnancy or disability certificates, should be ready if relevant. Official translations are required for documents not in German. For those seeking employment benefits, bring past work records and qualifications. Family-related documents like marriage and birth certificates are also important.

Bürgergeld Application Process and Benefit Amounts
To apply for Bürgergeld, schedule your first appointment at the Jobcenter and submit your documents. The 2024 monthly standard rate stands at €502 for single adults and €451 for partners, with additional allowances for children depending on their age. Additional benefits cover costs like housing (Kosten der Unterkunft) and heating.
One-time payments are available for furniture and initial household equipment if you have recently moved. Special supplements can cover dietary needs or disability-related costs. Typically, decisions take 4 to 6 weeks; however, interim payments may be granted during this period. If your application is denied or benefits deemed insufficient, you can file a Widerspruch (appeal) to contest the decision.

Ongoing Obligations and Integration Support Services
Recipients of benefits must provide monthly updates on employment efforts and any changes in income. Attending integration courses, including German language and orientation classes, is generally required to support fast labor market entry. You agree to a plan with the Jobcenter (Eingliederungsvereinbarung) outlining job application targets and participation in placement services.
Health insurance enrollment through the Jobcenter is mandatory. Child benefits such as Kindergeld work alongside Bürgergeld to provide additional support. Students and vocational trainees may qualify for educational funding like BAföG. The system aims to help you move from temporary protection status towards permanent residency and stable employment in Germany over time.
For a deeper dive into how to access and use mobility aids, visit our detailed guide on mobility aids in Germany for Ukrainian refugees.