How to Get Mobility Aids in Germany: Guide for Ukrainian Refugees

By Dev Loper
Being able to move freely is important for daily life, especially if you need mobility aids. This guide helps Ukrainian refugees in Germany understand how to get the right support step-by-step.
Key Takeaways
Temporary protection status (§ 24 AufenthG) is your essential permit to qualify for benefits including mobility aids.
Register with local authorities to obtain your Anmeldebescheinigung, a key document for applications.
Bring necessary documents such as passport, protection certificate, housing proof, and medical notes when visiting the Jobcenter.
Bürgergeld provides monthly financial support plus extra allowances for housing, heating, and special needs like mobility aids.
Expect a typical wait of 4–6 weeks for processing, with possible interim support payments.

Eligibility Requirements and Legal Status
Your first step is getting temporary protection under § 24 of the Residence Act (AufenthG). This status lets you access Germany’s social benefits and work permits.
Once you arrive, register your address (Anmeldung) with local authorities to receive your Anmeldebescheinigung or a temporary certificate called Fiktionsbescheinigung.
If you are 18 or older, you can apply on your own; minors require their guardian to apply for them. There are also special rules for families and pregnant women to make the process easier.
Documents and Preparation for Your First Jobcenter Visit
For your first Jobcenter visit, bring your passport, your temporary protection document, and your registration certificate (Anmeldebescheinigung).
You will need a German bank account with an IBAN to receive money, but if you don’t have one yet, ask about alternatives.
Also gather documents proving your housing situation like your rental contract or accommodation letter. If you have medical needs, bring certificates such as pregnancy or disability papers.
Any documents issued outside Germany will need official translations to German.

Bürgergeld Application Process and Benefit Amounts
Book an appointment at your local Jobcenter to submit your application (Antrag) and documents. As of 2024, single adults receive €502 monthly through Bürgergeld.
Allowances cover housing costs, heating, one-time equipment needs, and help for special conditions like diets or disabilities.
Decisions usually take about 4 to 6 weeks. If you need support before a decision is made, ask about interim payments.
If your application is denied or your benefits are too low, you can file an appeal (Widerspruch).
Ongoing Obligations and Integration Support Services
Keep your benefits by updating the Jobcenter every month about your job search and any income changes.
You will be expected to attend integration courses such as German language classes (Integrationskurs) and orientation sessions.
The Jobcenter also assists with health insurance registration. Child benefits (Kindergeld) and student support (BAföG) are coordinated with Bürgergeld to provide full support.
These steps help you move smoothly from temporary protection towards permanent residency and employment in Germany.
For detailed instructions and further help, check our full guide on How to Get Mobility Aids in Germany and its follow-up article.
Sources
Reference to German Residence Act (Aufenthaltsgesetz) § 24 provisions
Current Bürgergeld rates as per 2024 German social code regulations
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