Getting mobility aids in Germany can be a vital step for Ukrainian refugees needing support with movement and daily activities. This guide walks you through the process simply and clearly, helping you understand what to do and expect.

Key Takeaways
Temporary protection status (§ 24 AufenthG) is essential to access mobility aids and social benefits.
Registering with local authorities (Anmeldung) and getting a refugee registration certificate are the first steps.
The Bürgergeld benefit system provides financial support including mobility aids, with waiting times of 4–6 weeks common for processing.
Keep important documents ready: passport, temporary protection certificate, Anmeldebescheinigung, and medical documents.
Participate in integration courses and follow reporting requirements to maintain your benefits.

Understanding Your Eligibility
As a Ukrainian refugee, you need temporary protection status (§ 24 AufenthG) to qualify for benefits like mobility aids. This status is issued after registering with local authorities and receiving your Anmeldebescheinigung.
Adults can apply on their own, but minors need help from a guardian or parent. Families with children or pregnant women have special provisions to ensure quicker support.
Preparing Documents for Your First Jobcenter Visit
Before going to the Jobcenter, gather your key documents: passport, temporary protection certificate, and Anmeldebescheinigung. A German bank account with an IBAN is usually required for payments, but there are alternatives if you don’t have one yet.
Include housing documents like a rental agreement and any medical certificates related to your disability or pregnancy. Have official translations ready if your documents are not in German.

Applying for Bürgergeld and Accessing Mobility Aids
Schedule your initial appointment at the Jobcenter as soon as you are ready. Fill out the Antrag (application) and provide all required documents. The Bürgergeld includes payments for everyday living (€502 for single adults) plus coverage for housing, heating, and special needs like mobility aids.
Processing usually takes 4–6 weeks, but the Jobcenter may offer interim payments if the decision is delayed. If your application is denied or you receive less support than needed, you can file a Widerspruch (appeal).
Ongoing Responsibilities and Support Services
Once you receive benefits, you must report monthly about your job search and income. Participating in Integrationskurs (German language and orientation courses) is required to keep your benefits active.
You will also receive help with healthcare registration and access to educational and vocational training support. These steps help you integrate quickly and use your mobility aids effectively.
If you want to learn more about related topics, check our detailed guide on How to Get Mobility Aids in Germany: Guide for Ukrainian Refugees and its follow-up article.
Sources
Reference to German Residence Act (Aufenthaltsgesetz) § 24 provisions
Current Bürgergeld rates as per 2024 German social code regulations
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