Getting mobility aids in Germany as a Ukrainian refugee is manageable with a clear understanding of the legal status and application steps. This guide outlines the crucial eligibility requirements, necessary preparations, and ongoing obligations to help you secure the support you need efficiently.
Eligibility Requirements and Legal Status for Ukrainian Refugees
The first step for Ukrainian refugees is obtaining the temporary protection status under § 24 of the Residence Act (AufenthG). This status allows refugees to access social benefits and work opportunities similar to German citizens without long waiting periods.
You must register with your local authorities to get the registration certificate (Anmeldebescheinigung), which confirms your residence. Applying for benefits must happen within specific timeframes after arrival, so timely registration is essential to avoid delays.
Adults aged 18 and older can apply for mobility aid on their own, while minors will require a guardian to submit applications. Families with children, pregnant women, or persons with disabilities have additional provisions that ensure tailored support during the application process.
Work authorization status influences benefit eligibility, so if you have permission to work, it might affect how benefits like mobility aids are granted but not prevent access.

Documents and Preparation for Your First Jobcenter Visit
Before visiting the Jobcenter for your mobility aid application, prepare these essential documents to make the process smoother:
- Your passport and temporary protection certificate (Aufenthaltserlaubnis).
- The Anmeldebescheinigung proving your local registration.
- Proof of your bank account with a German IBAN, which is necessary for benefit payments. If you don’t have one yet, discuss alternative payment options at the Jobcenter.
- Housing documentation such as your rental agreement or confirmation of temporary accommodation.
- Medical documents relevant for mobility aids, including pregnancy certificates or disability documents, with official translations if they are in Ukrainian or Russian.
- Records from previous employment and qualifications, especially if you seek work-related benefits alongside mobility aid.
- Family documents like marriage or birth certificates for children, which support your application for family-related allowances.
Gathering these papers in advance and having translations done improves the efficiency of your first consultation.

Bürgergeld Application Process and Benefit Amounts
Ukrainian refugees apply for mobility aids through the Bürgergeld system, which replaced the older Hartz IV benefits and offers enhanced financial support and integration opportunities. Booking an initial appointment with the local Jobcenter is your starting point.
At your appointment, submit all prepared documents and fill out the application form for Bürgergeld benefits, which includes requests for special support like mobility aids. The typical processing time for an initial decision is about 4 to 6 weeks, though interim payments may be offered to cover urgent needs.
The monthly Bürgergeld rate for 2024 stands at €502 for single adults. Partners receive €451, and families can receive additional child allowances based on children’s age. Housing and heating costs are covered separately, and one-time allowances are available for necessities like furniture and equipment required for your apartment.
Special supplements exist to help cover diet-related or disability-related expenses, which may include mobility aids. If your application is denied or the support is insufficient, you can file a formal appeal through the Widerspruch process to seek reconsideration.
Ongoing Obligations and Integration Support Services
After receiving benefits, you must keep up with reporting requirements, including monthly updates on your job search activities and any changes in income. Following an Eingliederungsvereinbarung or integration agreement, you’ll need to participate in German language courses (Integrationskurs) and orientation programs to facilitate your entry into the job market.
Job application quotas and participation in employment placement services are part of your responsibilities to maintain benefits. Registering with a health insurance provider through the Jobcenter is also mandatory to ensure access to healthcare services.
Families with children should apply for Kindergeld, the child benefit, which interacts with Bürgergeld to maximize support. Educational support like BAföG or vocational training allowances are options if you or your family members pursue studies or training.
Thinking about the future, temporary protection can be a pathway to permanent residency and stable employment, so engaging fully with integration measures is important for long-term planning.

If you want to understand all steps clearly and see more detailed explanations, check out this guide on mobility aids for Ukrainian refugees to help you through each stage of the process.
Sources
German Federal Employment Agency Guidelines,
German Residence Act § 24,
2024 Bürgergeld Rates Social Code Regulations,
Information drawn from current German social welfare law and Ukrainian refugee assistance programs.