Getting mobility aids in Germany is an essential step for Ukrainian refugees requiring support with their daily mobility. This guide outlines how to access these aids through German social welfare programs, focusing on eligibility and the application process under temporary protection status.
Eligibility and Legal Status for Ukrainian Refugees
To qualify for mobility aids, Ukrainian refugees must first have the Ukraine-related temporary protection status granted under § 24 of the Residence Act (Aufenthaltsgesetz). This legal status allows immediate access to social benefits and employment, setting it apart from traditional asylum seeker regulations. You need to be registered with the local authorities (Anmeldung) and possess a refugee registration certificate such as the Anmeldebescheinigung or Fiktionsbescheinigung.
Applications for aid should be submitted within specific timelines after arrival, so it’s important to act promptly. Adults aged 18 and older can apply independently, while minors require their guardian to file on their behalf. If you have authorization to work, this can influence eligibility for certain benefits but does not restrict access to mobility aids. Families with children and pregnant women benefit from special provisions to ensure comprehensive support.

Preparation and Documents for Your First Jobcenter Visit
When you visit the Jobcenter for the first time, having the right documents ready can help your application go smoothly. Essential papers include your passport, the temporary protection certificate, and the Anmeldebescheinigung confirming your registration. You’ll also need to provide your German bank account IBAN, as benefit payments require this. If you don’t have one yet, explain the situation to explore alternative options.
Additional paperwork like your rental agreement or confirmation of temporary accommodation is necessary to verify housing costs. If applicable, bring medical certificates such as pregnancy or disability documentation. Official translations of documents from Ukrainian or Russian into German might be required depending on the Jobcenter’s rules. If seeking work-related benefits, include previous employment records and qualifications. Family documents like marriage or birth certificates are also important when applying for benefits that cover dependents.

Bürgergeld Application Process and Benefit Amounts
Applying for Bürgergeld starts with scheduling an appointment at the Jobcenter to submit your documents. The process typically takes 4 to 6 weeks for the initial decision, but in many cases, interim payments ensure you get support during the waiting period. For 2024, the standard rate for single adults is €502 monthly. Partners receive €451, and children get different allowances based on their age.
Besides the basic allowance, the Bürgergeld covers:
- Housing costs (Kosten der Unterkunft)
- Heating cost allowances
- One-time payments for essential items like furniture or initial equipment
- Supplements for special needs such as diet or disability-related expenses
If your application is denied or the amount offered is insufficient, you can file a formal appeal through the Widerspruch process.

Ongoing Obligations and Integration Support Services
After receiving benefits, you must keep the Jobcenter informed with monthly updates about your job search progress, income changes, and other relevant information. You’ll be expected to participate in integration courses like German language classes (Integrationskurs) and orientation courses to ease your adjustment.
Your Eingliederungsvereinbarung, or integration agreement, will define your job application targets and participation in employment placement services. Additionally, registering for mandatory health insurance through the Jobcenter is essential for accessing healthcare.
Families should apply separately for Kindergeld, the child benefit, which coordinates with Bürgergeld to support children’s needs. If you’re studying or pursuing vocational training, programs like BAföG can provide financial help. Long-term, the system aims to guide refugees from temporary protection to permanent residency and stable employment.
For more details on these procedures and how to prepare, consider visiting the official guide for Ukrainian refugees to navigate the support system effectively.
Sources
Information derived from bundesagentur-arbeitsagentur-de Employment Agency, legal frameworks outlined in the Residence Act § 24, and the 2024 Bürgergeld regulations provide the foundation for this guide.